THE PROTECTION OF YOUR DATA IS IMPORTANT TO US

PRIVACY POLICY

THE PROTECTION OF YOUR DATA IS IMPORTANT TO US

Thank you for visiting our website and interest in our company. It is needless to state that we comply with the legal provisions on data protection. Furthermore, we consider important that you always know when we store which data and how we use it.

1. DATA PROTECTION AT A GLANCE

1.1 GENERAL INFORMATION

Following information provide a basic overview how we deal with your personal data when you visit our website. Personal data are all data you can be personally identified. For detailed information on data protection, please refer to point 2.4. (OR: 2.1 OR chapter 2)

1.2 DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website?

The contact details of the responsible person is indicated under 2.2 of this privacy policy.

How do we collect your data?

Your personal data is collected, once you provide us this information, e.g. when completing our contact form.

Visiting our website, further data is automatically collected by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page visit). Once you enter our website, this data is automatically collected.

How do we use your data?

Technical data is collected to ensure a zero-defect website. If you send us data via our contact form, this data will be used exclusively for processing your request.

What are your rights regarding your data?

You are entitled always receiving information free of charge about origin, recipient and purpose of your stored personal data as well as demand the correction, blocking or deletion.

You can contact us at any time at the address of the responsible  person  mentioned under 2.2.

You also have the right submitting a complaint to the responsible supervisory authority.

Furthermore, you are authorized to demand, under certain circumstances, the restriction of processing your personal data.

Please refer to the Privacy Policy under "Right to limit processing" for further information.

2. GENERAL INFORMATION AND COMPULSORY INFORMATION

2.1 DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously.

We ensure treating your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.

Various personal data is collected using this website. Personal data are all data you can be personally identified.This privacy policy explains what kind of data we collect and the purpose we use it. It also explains how we do this and for what purpose.

We highlight that data transmission via Internet (e.g. communication by e-mail) may involve security gaps. It is not possible to completely protect data from third-party access.

2.2 NOTE ON THE RESPONSIBLE BODY

The person responsible for data processing on this website is

Clients & Experts GmbH
Zwetschenweg 17
35037 Marburg
Phone: +49 6421 3895 799
Fax: +49 6421 3895 819
E-Mail: info@clients-experts.de

Managing Director: Dieter Wenz

Clients & Experts Consulting GmbH
Zwetschenweg 17
35037 Marburg
Phone: +49 6421 3895 799 phone
Fax: +49 6421 3895 819
E-Mail: info@clients-experts.de

Managing Directors: Kai Selke und Dieter Wenz

Responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses or similar).

2.3 DISCLAIMER OF YOUR DATA PROCESSING CONSENT

Many data processing operations are only feasible with your express consent. You can withdraw your consent at any time by sending us an informal email. The legality of data processing carried out prior the revocation remains unaffected by the revocation.

Right of objection to data collection in special cases and direct advertising (Art. 21 GDPR*)

If data processing is based on Art. 6 Para. 1 lit. e (performing a task in public interest) or f (protecting the legitimate interests of the responsible person) GDPR, you are always entitled to object to processing your personal data for reasons arising from your particular situation. Respective legal basis to processing personal data is explained under this privacy policy. If you object, we will stop processing  personal data concerned, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Para. 1 GDPR*).

2.4 RIGHT OF COMPLAINT TO THE COMPETENT SUPERVISORY AUTHORITY

In the event of violations of GDPR, those concerned have the right appealing  to a supervisory authority, in particular in the Member State of their residence, their place of work or the place of the suspected violation.

2.5 RIGHT TO DATA PORTABILITY

You have the right to have data, we process automatically based on your consent or in fulfilment of a contract, forwarded to you or a third party in a common, machine-readable format. If a direct data transfer to another party is requested, this will only be done as far as it is technically feasible.

2.6 SSL OR TLS ENCRYPTION

This site uses an SSL or. TLS encryption for security reasons and transmission protection of confidential content you forwarded to us, such as orders or inquiries.

You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, your data transmitted is not readable by third parties.

2.7 INFORMATION, BLOCKING, DELETION AND CORRECTION

Within the framework of the applicable legal provisions, you are entitled to obtain always gratis information about your stored personal data, its origin, recipients, data processing purpose and, if applicable, the right to correct, block or delete this data.

If you have any further questions, you can always contact us via address indicated in 2.2 of this privacy policy.

2.8 RIGHT TO RESTRICTION OF PROCESSING

You are entitled to request the restriction of processing your personal data. Please contact us via address indicated in 2.2 of this privacy policy at any time, if one of the following cases is applicable:

  • If you contest the accuracy of your personal data stored with us, we usually need time to check this. During this period you are entitled to request that processing your personal data is restricted.
  • If processing of your personal data was/is performed illigally, you can demand restriction of data processing instead of deletion.
  • If your personal data is no longer required, but you need it to exercise, defend or assert legal claims, you are entitled to request that processing your personal data is restricted instead of being deleted.
  • If you have filed an objection in accordance with Art. 21 Para. 1 GDPR*, both our interests must be compared. As long as it is not clear whose interests prevail, you are entitled to request that processing your personal data be restricted. If you have restricted processing your personal data, this data - apart from its storage - may only be obtained with your consent or in order to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

3. DATA SECURITY OFFICER

If you have any questions about data protection in our companies, please contact us directly or contact our voluntarily appointed external data protection officer:

Guido Wenning, SIT Beratung GmbH, Nordhorn
Phone: 05921/7 88 82
E-mail: datenschutz@clients-experts.de

If you see any reason to complain about data protection with us, please also contact our data protection officer or contact the competent supervisory authority:

The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden

4. DATA COLLECTION ON OUR WEBSITE

4.1 COOKIES

Some Internet pages use so-called cookies, which neither causing damage on your computer nor contain viruses. Cookies,  serving to make our offer more user-friendly, effective and safer, are small text files being stored on your computer and saved by your browser.

We are using so-called "session cookies", which are automatically deleted at the end of your visit to our website.

You have several options to adjust your browser: You get informed about setting of cookies, you can permit cookies only in individual cases, you can exclude any acceptance of cookies for certain cases or in general and you are able to activate the automatic deletion of cookies once closing the browser.

If you deactivate cookies, the functionality of this website may be limited.

4.2 SERVER LOG FILES

Webpage provider do automatically collect and store information in so-called server log files, which your browser automatically transmits to us as follows:

  • Viewed page of accessed file
  • Anonymised IP address
  • Operating system used
  • Browser type and version
  • Referrer URL
  • Host name of accessing computer
  • Date and time of server request
  • IP address
  • Message whether retrieval was successful
  • Amount of data transmitted

This data is not merged with other data sources and recorded as per Art. 6 para. 1 lit. f GDPR*. The website host has a legitimate interest providing  a technically error-free presentation and optimisation of the website – hence, any server log files must be recorded. The IP address is anonymized after 24 hours at the latest and the log entries are automatically deleted after 7 days.

The anonymized data is also evaluated for statistical purposes and to improve the offer. No other use or disclosure to third parties takes place.

4.3 CONTACT FORM

If you send us inquiries using our contact form, all your details provided will be stored by us in order to processing your inquiry and for follow-up questions. We do not forward this data without your consent.

Processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 Para. 1 lit. a GDPR*). You can withdraw this consent at any time by simply sending us an informal notification by e-mail. The legality of data processing operations performed up to the time of revocation remains unaffected by the revocation.

The data you provided in the contact form will remain with us until you request deletion, withdraw your consent to storage or the storage purpose is obsolete (e.g. after your inquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

5. processing in dialog

5.1 Contacting us by e-mail

If you contact us by e-mail, the e-mail will be stored by us and used to process your request. We do not pass on this data without your consent. The processing is based on your voluntary consent. Analogous to the section "Contact form", you can revoke your consent.

However, in order to comply with the archiving periods required by law with regard to e-mail traffic relevant under commercial and tax law, we generally transfer incoming e-mails to our e-mail archive. They remain there until the statutory retention periods for the fiscal year expire. The legal basis for this is our legitimate interest in a simple and secure archiving process in conjunction with the statutory regulations relating to commercial and tax-relevant e-mail traffic.

5.2 Application data

If you send us an application, it will always be treated confidentially and protected from unauthorized access. It will be reviewed and decided upon by our human resources managers upon receipt. The legal basis for this is processing with regard to an employment contract, thus Art. 6 para. 1 lit. b DSGVO.

If we can imagine a joint cooperation, we will inform you in detail about the further handling of personal data in your role as an employee in a conversation on site or during the preparation of the contract.

In the other case, we will destroy the documents after six months at the latest. We need this period in order to be able to provide information in the event of subsequent queries or clarifications on your part (legitimate interest according to Art. 6 Para. 1 lit. f DSGVO).

If we are unable to offer you a position directly, but would like to keep you in mind as a candidate for a future position, we would ask for your voluntary consent to do so, which you can revoke at any time.

If you send your application to bewerbung@clients-experts.de, your application is excluded from our e-mail archiving.

5.3 Recruiting

Our recruiting employees are regularly on the lookout via social media channels such as XING and LinkedIn for interesting individuals who we might want to recruit as new employees. When we find an interesting candidate, we document some key data about him or her on the publicly viewable profile (e.g., name, current employer, location) as well as information about our exchanges with each other. The legal basis for this is our legitimate interest in finding good and qualified employees. The data will be stored as long as your profile is of interest to us. If we store data about you in this context, we will inform you about it and, if you do not agree, you can object with a simple reply.

6. Social media

Networking and communicating are elementary for us. Of course, you will therefore also find us in corresponding business-oriented social networks. These are currently XING and LinkedIn. The use of these platforms also involves the processing of personal data. We have displayed our company profile on these platforms and use them to introduce ourselves. We use the contact options to exchange information with people, to communicate about us or to advertise jobs. Our legal basis for this is our legitimate interest in being easy to find and reach for you, to get and stay in contact with each other, and to find qualified employees (Art. 6 para. 1 lit. f DSGVO).

However, we do not receive any personal data from the platforms which you yourself cannot also see as a user of the platform. In particular, we do not receive any personal usage statistics or similar data about you from the platforms. We completely delimit processing in this respect. We also have no influence on whether the platforms use mechanisms such as cookies or tracking tools for this purpose. All related topics can be found in the respective privacy policy of the platform: https://privacy.xing.com/de/datenschutzerklaerung, https://www.linkedin.com/legal/privacy-policy?_l=de_DE (regarding the delimitation of the responsibility of the processing in the sense of "jointly responsible party" see https://legal.linkedin.com/pages-joint-controller-addendum).

However, you will not miss anything if you do not wish to use these channels - all relevant information about us can be found on this website. You are also welcome to simply give us a call.

7. Processing of data for customer orders

For us as an IT service provider, the processing of personal data in the context of customer orders may play a role. Here, too, the protection of personal data and compliance with the relevant regulations is very important to us. For this reason, we always agree on this point with our customers in the context of a respective commission and are happy to agree on commissioned processing in accordance with Art. 28 DSGVO if necessary.

* General Data Protection Regulation (GDPR)